Today’s service leaders are struggling to meet growing customer expectations amid a 19% average annual turnover rate and tightening operational budgets. But Salesforce Service Cloud CEO Clara Shih and VP, Global Innovation, Brian Solis see automation and AI as a solution.
On this episode they explain how you can drive growth by empowering agents to do more with less, increase efficiencies by streamlining time-intensive processes, and deliver immediate cost savings to organizations across every industry.
Watch to find out more!
p.s. I tuned in from Waikiki (that explains the aloha shirt!)
The post A Conversation About How Automation and AI Deliver Success Now for Service Teams appeared first on Brian Solis.